Policies and Procedures

Emergencies:

303-791-4400

Never hesitate to call us with a dental emergency! After office hours, our 24/7 answering service will help you reach one of the doctors on call.

Cell phones:

No cell phones are permitted anywhere beyond the reception area of our office. If you need to answer or make a call during your child’s appointment, please leave the examination area.

Keeping Appointments

We try hard to abide by our schedule and keep appointments on time. However, we do occasionally have to push regular appointments back to take care of patient emergencies. If we have advanced notice of such an emergency, we will do our best to reach you ahead of time to provide you with the opportunity to reschedule.

If you know ahead of time that you will be unable to keep an appointment, we would greatly appreciate 24 hours notice. Make sure to have our number handy so you can call when you are running late.

Medical Information and Informed Consent:

In order to treat your child safely and effectively, we will need you to provide us with updated medical information for your child at least every six months and whenever medical changes occur. If treatment is recommended for your child, we will also require a signed consent form from you for that treatment. The dentist will explain recommended treatment prior to your signing this consent.

Dental Insurance:

You are responsible for understanding your dental benefits. Please contact your insurance provider with any questions about the details of your coverage or your plan.

Please provide us with all of your dental insurance information at the time of your appointment. As a courtesy, we will be happy to help you by filing your insurance claims.

Recommended treatment is determined solely upon the needs of the child and is not determined or influenced in any way by your insurance policy.